How to fix FATAL: Failed to download updatenow.static from server

How to fix FATAL: Failed to download updatenow.static from server: The system cannot update the /var/cpanel/sysinfo.config

Sometimes cPanel updates might fail with an error like;

FATAL: Failed to download updatenow.static from server: The system cannot update the /var/cpanel/sysinfo.config 

This is usually due to corrupt RPMs and you will need to install a clean set before you can continue to update your cPanel server. As the root user or a user with root privileges first create a folder to store the old RPMs in case they are required. We’re going to store our old RPMs under the root folder inside another folder called old_rpm_dbs but it really does not matter where you store them. In most cases, you won’t need these again. 

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First, create the folder to store the old RPMs in

mkdir /root/old_rpm_dbs/

Now move the original RPMs into the new folder you created in the step above. Unless you have changed the default setup RMPs are always stored in the /var/lib/rpm folder

mv /var/lib/rpm/__db* /root/old_rpm_dbs/

Finally rebuild the RPM database on the server, this could take a while to complete. Do not close the console

rpm --rebuilddb

Now you can force an update of the cPanel server and it should work again.

/scripts/upcp -force

 

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How to fix FATAL: Failed to download updatenow.static from server
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