We're 10 years old in 2018 and we are recruiting!
First2Host is 10 years old in May of 2018 and we're expanding our Support team as other members of our team move into different roles. We're looking for Linux systems administrators who are capable of working from home and supporting our support team. You will be the first point of contact for our users who are experiencing problems. Our support team deals with multiple platforms so you will need to be experienced in OpenVZ Technology, KVM technology, CentOS, Red Hat Linux, Ubuntu. XEN virtualisation experience would be advantageous. Our shared hosting customers use cPanel. Therefore candidates should be able to demonstrate they are competent in using this software. Where needed First2Host will cover all costs for you to attend the cPanel.net run cPanel University. Although First2Host offers Windows-based servers Windows experience is not required for this role.
In return, First2Host offers an above industry average salary, company laptop, mobile phone and private healthcare, annual flu vaccinations and gym memberships. We expect our team members to work 35 hours a week which is flexible. If you want to work just three or four days a week that's fine with us! Hours to be agreed with your team members a month before being worked. Phase one interviews will take place virtually and final selection candidates will be offered a physical interview with all expenses paid travel and if required, accommodation in Manchester, UK. Due to the volume of applications we are receiving, we cannot respond to everyone. If you have not heard back from us within 30 days you can assume your application was unsuccessful but we will keep your details on file.
What we offer our employees
We're not looking for robots, you should have a personality and love to be social! In return we offer a relaxed, hassle free career you can manage around your personal life.
Regular Meet Ups
Regular nights away if you live in the UK. Every three months we meet up for a day/night in the city! fully paid for on expenses including travel and accomodation.
Monthly performance reviews with your manager. Answer 90% of our support tickets each month within 15 minutes to receive a £5,000 cash bonus at the end of the year.
Level 1 support team members earn £30,000 per year for 35 hours of work a week.
35 Days Holiday
Holiday entitlement is current 35 days off per year. As this position is salary based you will receive the same wage each month regardless of holidays taken.
Choose to not enrol in our private healthcare scheme or gym membership scheme and take an extra 10 days holiday per year. That's 45 days off a year paid!
Whilst employed with First2Host you can further your education. Employees wishing to gain further qualifications can do part-time funded by First2Host.
Ready To Apply?
All we need from you is a CV and covering letter. We will process your application and if we think you could be suitable for a position with First2Host we will contact you to arrange a virtual interview. A web camera and stable internet connection are required. Should we wish to take your application further we will arrange travel and accommodation in Manchester, UK for you to attend a face to face interview.
Applications can be sent to careers"@"first2host.co.uk