Dedicated hosting is a whole computer server for use just by you. You have your own dedicated connection to the internet and sole use of all of the available resources. Servers on our network are connected by internal ip addresses to allow you to control them from the DSCP
When we first asked our users what they wanted they told us a way to reboot and reinstall servers was a must. We developed a way for our users to do this and kept adding new features. Now you can use a net-boot to boot your server or use custom Kernels, you can reinstall your server with over 50 different OS versions, point your subnets to other servers on the network and place your server into rescue mode to revert any changes you have made or update your root password. Since introducing the DSCP our support team has seen a huge 74% drop in the number of support tickets received as users can now complete most takes themselves
Currently we offer a range of payment options which include Credit and Debit cards, PayPal, bitcoin, Bank Transfer and Direct Debit. If you are a new customer using a credit card, we will request ID from you to confirm your identity
When ordering your server, you will see some have the option for free subnets. These are ideal if you're using virtualisation or converting the server to sell virtual servers. You just pay £3 per IP then keep them for the life of your server with us. You can also purchase these IPs by contacting our sales team.
This depends on the location of the server but, as standard we have all of the usual operating systems like CentOS, Ubuntu, Debian and Fedora. On some servers using the DSCP we have a much more extensive range which gives you access to over 50 OS options and preinstalled software bundles like CentOS & cPanel in one image
No! we offer an unmanaged service unless your running cPanel which, if you do you can add a maintenance package which means we can assist you with software problems and questions on your server. We will help if your server is offline without a maintenance plan but as long as it’s not related to software
No need to wait for your name to be ready, by the time you have your confirmation email saying your name is secured it will already be available to use. If you ordered hosting you should be able to visit your name in any browser and see a directory list
You should already have an email saying your username and password for your hosting. Typically, you can access your control panel at yourdomain.com/cpanel. You should login via ftp and upload your content to the public_html folder
Reseller hosting is a type of web hosting account that allows you to manage a number of different websites, each with their own control panel from one main account. You can easily deploy accounts using the control panel interface or by using automation software like WHMCS
Migrating in to your new account is easy. Open a ticket from your client area to our “Migrations” department and our migration experts will guide you through the process. In most cases we can migrate your accounts with no downtime at all.
Each account comes with its own private dns. We usually setup dns using ns1 and ns2.yourdomain.com. Login to your client account and navigate to “Services” > “My Services” select the reseller account in question and your name servers and ips will be listed here
Our Reseller web hosting is not yet configured for geographical ips but we are working on it for you users. In the meantime, it may be possible to route a USA based IP to your reseller account but other locations are not possible. Contact support for assistance
If you purchase your account by the year we provide everyone with a three month discount no matter what plan you’re on. Just signup for the yearly option and we will automatically take 3 months of fees off the price. If you want to pay for a year in advance and already have an account with us please contact our billing team
Shared hosting is a web hosting plan that you share the available server resources with other users. Ideal for start-ups or personal sites shared hosting is generally seen as the starting point to the web hosting world. Once you have outgrown shared hosting the next step would likely be a vps server.
Yes, you can. If your current provider uses cPanel, we can likely migrate your account in to our shared web hosting plans with zero downtime. Don’t worry if you don’t use cPanel we can still migrate your website into our service but their maybe some downtime. Just contact our sales team for further advice.
We have IPs in the following countries, Belgium, Czech Republic, Germany, Spain, Finland, France, Ireland, Italy, Lithuania, Netherlands, Poland, Portugal, United Kingdom. It stands to reason if your selling Watches in Italy then to improve your search engine rankings you would choose an IP in Italy. Geographical IPs are only available on SSD based plans at the moment. Consider an SEO VPS and cPanel for further options
Usually all accounts are setup automatically. If you use a credit card to fund your purchase we will ask you for identification before we open an account for you, this is for fraud prevention reasons. If you also choose a geographical ip then a delay will be seen whilst we configure this for you.
You’re going to want to point your domain name to the name server sin your welcome email, these start NS1 and NS2 and your domain name registrar can help you with this., If you purchased your domain name from us you can update your nameservers from your client area. Next upload your files to the public_html folder using ftp. Your homepage should be called index.html or index.php
Don't worry we will do that for you. Every three months we will automatically renew any ssl certificates you have and install them to your account. Once you have issued the first ssl just sit back and relax.
Shoutcast hosting includes cPanel, you can create a website and host a radio station on that website managed from your own control panel. Manage the radio station with WHMsonic direct from cPanel. Shoutcast reseller gives you the ability to sell individual radio accounts to your customers. Each Shoutcast reseller radio station gets WHMsonic to manage the station and the functions but no hosting features. You just get a radio interface
You can upgrade between hosting plans for your station at any time. If you decide to purchase a Shoutcast reseller account, then we can push your existing radio station to that reseller account but most customers simply add the reseller function to allow them to sell stations keeping their existing hosting solution
If you have a hosting plan you can click “WHMsonic” from cPanel and login to manage the station that way just like you would manage your website. If you’re on a reseller plan you can login to the station using the private link in the welcome emails. You can also allow DJs to login to your stream to start broadcasting using a separate link which gives them access to all the functions they need
We don’t know. Centova are actively developing this feature at the moment. We can confirm we will be providing access to Icecast v2 for free to all Shoutcast customers. You will soon be able to switch between Shoutcast V2, Shoutcast v2 and Icecast v2 from your radio interface. You can create different stations with the different versions too.
AutoDJ is a function of the WHMsonic / Shoutcast software. AutoDJ will mix your music and fade each song into another for you. Our onsite demo uses AutoDJ with links in-between songs which you could substitute for your own links or adverts to advertise to your listeners
We ensure the software is functioning on the server and radio stations are online. That’s the bounds of our support for Shoutcast. The developer does actively support the software and our software license includes support direct from the developer for our end users. The Shoutcast forums are available here > https://www.shoutcast.com/Info and if you have software questions you can ask the developer of the software via ticket here; http://www.sonicpanel.com/support/ Replies are fast, within a few hours.
We're using "Radio Player Shoutcast & Icecast WordPress Plugin" which is available as a paid download from CodeCanyon on the following link. https://codecanyon.net/item/radio-player-shoutcast-icecast-wordpress-plugin/9013963?_ga=1.248797639.151473618.1486752298 This is not needed as standard to use our Shoutcast system and our product includes a number of HTML5 players for free
Put simply VPS hosting is a slice of a dedicated server assigned just to you. We take a large dedicated server, deploy a hypervisor and divide that server into smaller servers. Users on the server share the resources which gives the end user a full server with root access at a much lower price than a dedicated server. All virtual servers are deployed inside their own encrypted container making it impossible to access the server without the root password.
We’re really easy going! As long as the activities you are doing are legal in your part of the world First2Host takes no interest in the content you upload or the information you share. What we won’t tolerate are Phishing sites, no one likes to have their wages stolen!. We also will not allow the sharing of copyrighted content. We use custom software that monitors all of our network for Phishing content or illegal software and accounts are automatically suspended if our system detects these.
Yes! Since 2016 all of our VPS servers have been delivered with a single IPv4 address and a single IPv6 address. If you want more IPv6 IPs we can supply these to your server, just ask! It’s not yet possible for us to create VPS servers with just IPv6 addresses. Due to our Hypervisor, we have to assign an IPv4 address too.
We’re cPanel experts! If you have a cPanel server already or you are looking to get a cPanel VPS just purchase a cPanel license from us and we will fully setup your cPanel vps server for you. We will configure all of the software, deploy a software firewall and configure a custom ssh port for you. If you then want to migrate accounts into your new cPanel vps we can do this for you with zero downtime for your clients. As long as you have a cPanel license from us we can complete all of the work for free
Yes, we do, in fact OpenVZ VPS servers include two control panels and if your using a new Haswell SSD vps then you get to use our DSCP. The Dedicated Server Control Panel (DSCP) is our new in-house control panel which is used to control dedicated servers and some vps on our network. All servers can be managed from your client area or via a dedicated control panel.
We have loads of ways for users to make payment to use. Currently you can use credit or debit cards, PayPal, Bank Transfer or Direct Debits. We also now support bitcoin payments. If you use a credit card to fund your purchase and you’re a new customer we will ask you to confirm your identity. If you can’t confirm your identity and supply ID to us when or if requested we won’t open an account for you.
This is possible but only for certain resources. We can add further Ram, CPUs and increase the connection speed. If you add space to your server after the initial setup this will appear as a second hard drive
When we setup Windows servers and Windows desktop servers we first license them using evaluation keys. Evaluation versions are exactly the same as full versions with all features active. After your second payment and in the third month you will receive an automated email with your full Windows license key. Just add the key to your server and run the activation.
This is normal. We manually setup Windows servers and desktops at the moment. We are working on a fully automated setup system but due to software restriction we have to manually assign the correct NIC card and CPU model to each server which prevents us from running automated setups. We usually complete orders within minutes during Monday to Friday 9AM to 5PM. Outside of these hours a delay maybe seen
The VNC is a tool which is available to all vps servers running Linux or Windows. In the event, you lose the connection to your server you can use the VNC to connect to the server and revert any changes you have made. The VNC information can be found at the following link. https://www.first2host.co.uk/adding-a-security-exception-to-java-for-vnc-access/
First2Host is a wholly owned subsidiary of GateKeeper Media Limited. Registered in England and Wales under company number 09869056. Since 2003 First2Host has provided innovative solutions to customers around the world. In 2015 we asked our dedicated server users what features they would most like to see in a new, purpose built dedicated server control panel. We responded by providing the features they requested in the new DSCP.