Contacting First2Host

Hello. What can we help you with?

 

Contacting First2Host is easy but to help speed up our response times to you please ensure you submit your enquiry to the correct department, submitting a sales ticket to our support team only harms our response times to our potential customers and also causes a slow down on response times for our current customers.  If you need some assistance with a dedicated server quotation or a customer server setup catch us on live chat Monday to Friday 9AM to 4PM. You can also submit a ticket at anytime with your full requirements and we will provide a response as soon as possible. Please note that we only deal with product support between Monday and Friday 9Am to 5PM. If you have an offline server or website we can help 24×7, just submit your ticket to our connectivity department.

Billing Support

 

Questions about you bill? or advice on how to manage your First2Host. Our customer accounts team are here to help you during the hours of Monday to Friday 9AM to 4PM GMT. You can submit a ticket from your client area to be placed into the queue for assistance

Technical Support

 

Got an offline server? We’re here 24×7 to help with any connectivity issues relating to hardware or the network. Our support team does not offer support for software related issues unless your running cPanel. Please continue to submit a ticket for assistance

Sales Support

 

Our sales team can direct you to the right vps server for you or the ideal dedicated server for your application. We’re on live chat between Monday and Friday 9AM to 4PM or you can submit a ticket 24×7 without having a client account.

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