Updates to the Two-Factor Authentication System

We are going to be updating the Two-Factor authentication system we use to better serve our customers. We will be replacing the old Time-Based token service with Duo:Security. Time-Based tokens will still be activated along side the new Two-Factor system trial. We plan to trial Duo:Security for Q1 of 2018.

Why are we looking to change the Two-Factor authentication system?

Accessibility. As First2Host has grown we have accumulated new customers from all types of backgrounds with all different types of needs. Not every person has a mobile phone, not everyone has sight and not everyone can read. Duo:Security offers push notifications where the end user can click “Approve” to automatically login to the client area. It also offers voice messages and text messages making our Two-Factor Authentication system assessable to everyone who wants to use it.

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Tuesday, January 9, 2018

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